Pickup point reminder emails for Shopify orders
A visual editor, your own sending domain and a reminder that brings customers back to choose where their parcel should wait.
All plans. A custom sending domain needs Full or Full Shopify Plus.
What it does
On plans where the customer picks a point after checkout, some of them simply do not. Those orders sit in the warehouse and become a support ticket. One reminder email with a link back to the selection clears most of them.
The email is edited visually, has its own texts for each store language and can be sent from your own domain.
How it works
- 1Order has no pickup pointThe order is tagged Unselected right after checkout.
- 2Reminder goes outWith your sender name and reply-to address, in the language of the order.
- 3Customer picks the pointThe selection lands on the order and the label can be created.
What you get
Reminder with a direct link
About five minutes after an order without a pickup point, the customer gets an email with a link straight to the point selection for that order. You can also resend it from the order.
Visual editor
Subject, title, message, button and signature, with colours per element, HTML and Liquid variables such as the order name and shop name.
Preview and test send
Desktop and mobile preview, a test email to yourself and a preview on a real recent order.
Your sending domain
Send reminders from your own domain after adding the DKIM, DMARC and verification DNS records the app shows you. Currently in beta.
Texts per language
Separate texts for each language of your store.
Tracking stays with Shopify
Shipping confirmation and tracking emails remain Shopify's, using the tracking number the app writes to the fulfillment.
Questions merchants ask
Works together with
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